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Inclusive Language

Speak with courage. Speak with care. 

Why You Need It

Language isn’t neutral — it’s political. Every word we choose either reinforces exclusion or builds equality. Think about it: who gets named, who gets erased, who feels welcome, who feels pushed out? These aren’t accidents. They’re the result of systems of power — and they show up in the smallest of everyday conversations. 

That’s why Inclusive Language matters. This course is about using your words to challenge inequality and create belonging. In just 45 minutes, you’ll learn how to spot exclusionary language, replace it with inclusive alternatives, and find the courage to speak up when it counts. Because changing the world can start by changing the way we speak. 


We’ll Teach You
 

By the end of this course, you won’t just know what inclusive language is — you’ll be ready to use it with confidence and courage in your everyday life. You’ll: 

  • Understand why language matters. See how the words we use shape culture, reinforce stereotypes, and influence power — and how inclusive language opens doors and builds belonging. 
  • Recognise the impact of exclusion. Learn how even ‘small’ phrases can make people feel invisible, unsafe, or excluded — and how you can avoid common mistakes. 
  • Build your confidence. Practise using inclusive language in realistic scenarios, so you’re prepared for everything from workplace conversations to casual chats with friends. 
  • Develop a toolkit. Access practical principles, a diversity dictionary, and downloadable resources you can use straight away. 
  • Find your courage. Learn strategies to navigate tricky conversations, ask respectful questions, and speak up when it matters most. 

"This is the most effective training video l have participated in. It was engaging, interactive, current and provided highly practical resources that l will use in my day-to-day work. Fantastic."

How You'll Learn

This isn’t just theory. This course is interactive and practical, featuring: 

  • Animations and gamified learning 
  • Scenario-based practice (real workplace, customer, and everyday situations) 
  • Downloadable tools you can use straight away 
  • Guidance that helps you build courage for difficult conversations 

What's In It

Duration: 45 minutes

  • Lesson 1: Why language matters

    We kick off by exploring the power of language — how the words we choose can include or exclude, uplift or oppress. You’ll learn why inclusive language is more than “political correctness” and how it shapes culture, belonging, and equity in everyday life.

  • Lesson 2: Principles of inclusive language

    This module introduces the key principles that guide inclusive communication. You’ll gain practical strategies for using language that acknowledges diversity, avoids stereotypes, and fosters a culture where everyone feels seen.

  • Lesson 3: Diversity dictionary

    Here you’ll get a clear, practical overview of common terms related to diversity, equity, and inclusion. We’ll unpack evolving terminology, explain why words matter, and help you build confidence in using respectful, up-to-date language in different contexts.

  • Lesson 4: What do you do when?

    Theory meets practice. Through real-world scenarios, you’ll learn how to navigate tricky moments — from responding when someone uses harmful language to confidently choosing inclusive phrasing in emails, meetings, or casual chats.

  • Module 5: Taking action

    We wrap up by helping you turn knowledge into habit. You’ll identify practical ways to embed inclusive language in your daily work and life, and set intentions to keep learning as language evolves.

Ready to shift culture with your words? Enrol now.

The land we live and work on always was, and always will be, Aboriginal land. We pay our respects to the Traditional Custodians of Country throughout Australia and acknowledge the ongoing leadership role of Aboriginal & Torres Strait Islander communities in preventing violence against women. We also acknowledge Traditional Custodians of the lands where EQI works around the world.

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